How We Fix It
Most houses in Leawood went up starting around 1989, which puts this suburb well past the 1950-2004 span that covers a lot of our service area. That later build year matters because doors from this period almost always came with steel rollers on steel track, not the older ball-bearing setups you'd find on a house from the 1960s. After three decades those steel rollers wear a flat spot, the door starts binding at the same point in the track every time, and the noise gets worse before it gets bad.
We pull the old rollers one at a time, check the track for the wear grooves a bad roller leaves behind, and swap in new hardware sized to the track you already have. We don't replace track unless it's actually bent or pitted - most Leawood doors we see still have sound track, it's just the rollers that gave out. If a spring or cable looks tired while we're in there, we'll tell you, but this visit is about the rollers, not a full teardown.
We travel to Leawood from our Kansas City base, about 16 miles out, so we plan the trip rather than treat it as a drop-in.
